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You have found 102 entries after clicking the GO button or a search link in a hot topic. Starting with the most recently added or updated entries, the list shows in orange the type of entry, year the original document was published (or if one of our own documents, the year last updated), and the type of file you will download when you click on the title. In blue is the document’s title followed by a brief description.

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STUDY 2003 PDF file 161Kb
Disappointing results in test of 'culturally competent' services

Contrary to expectations, 'culturally competent' US outpatient treatment services generally did not improve outcomes by improving the take up of health and psychosocial services.

SERIES OF ARTICLES 2006 PDF file 6115Kb
Manners Matter

Five-part series not so much on what treatment services do, but how they do it. Conclusion: the same human qualities which make life better outside treatment make it better within - empathy, understanding, respect, responsiveness, caring persistence.

REVIEW 2004 PDF file 909Kb
The power of the welcoming reminder

Part 1 of the Manners Matter series. In seemingly mundane tasks like reminding patients of appointments and checking how they are doing after they leave, individualised and welcoming communications characterise retention-enhancing services.

REVIEW 2005 PDF file 449Kb
Can we help?

Part 2 of the Manners Matter series explores the neglected parts of service delivery – how to help people get there on time. Transport and childcare are key ingredients but a helping hand does more than help carry the load; it shows that you care.

REVIEW 2005 PDF file 813Kb
The motivational hallo

Part 3 of the Manners Matter series investigates motivational interviewing, the most influential counselling style in addiction treatment. At first we couldn't believe what we'd found - but it really has worked best without a manual.

REVIEW 2006 PDF file 1464Kb
Motivational arm twisting: contradiction in terms?

Part 4 of the Manners Matter series asks whether motivational interviewing can overcome the hostile prison environment and the distrust of youngsters, drink drivers and other offenders pressured into counselling by the criminal justice system.

STUDY 2002 PDF file 1321Kb
The grand design: lessons from DATOS

US drug treatment was under fire, over-stretched and facing the new challenge of crack cocaine when the huge DATOS study set out to test whether it was still delivering benefits, how it worked, and how it could be made better. Truly essential reading.

OFFCUT 2002 PDF file 237Kb
Audit Commission paints a stark picture of drug treatment in England and Wales

In 2002 an Audit Commission investigation of drug services and GP involvement in 11 drug action team areas in England and Wales found weak commissioning practices and the absence of management information and effective performance monitoring.

STUDY 2000 PDF file 148Kb
English residential rehabilitation services doing well but could do better

A report from the UK National Treatment Outcome Research Study (NTORS) spotlights the achievements of residential services for drug users but more could be done to improve retention and it is unclear how much the treatment had to do with the outcomes.

STUDY 2000 PDF file 147Kb
Throughcare fails to build on prison treatment

A UK Home Office report reveals that proactive organisation of post-release treatment following treatment in prison is the exception. Reductions in drug use and crime would probably be greater if the barriers to arranging throughcare could be overcome.

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