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You have found 119 entries after clicking on the MORE information link in a matrix cell. Starting with the most recently added or updated entries, the list shows in orange the type of entry, year the original document was published (or if one of our own documents, the year last updated), and the type of file you will download when you click on the title. In blue is the document’s title followed by a brief description.

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STUDY 2003 PDF file 161Kb
Disappointing results in test of 'culturally competent' services

Contrary to expectations, 'culturally competent' US outpatient treatment services generally did not improve outcomes by improving the take up of health and psychosocial services.

REVIEW 2004 PDF file 909Kb
The power of the welcoming reminder

Part 1 of the Manners Matter series. In seemingly mundane tasks like reminding patients of appointments and checking how they are doing after they leave, individualised and welcoming communications characterise retention-enhancing services.

REVIEW 2005 PDF file 449Kb
Can we help?

Part 2 of the Manners Matter series explores the neglected parts of service delivery – how to help people get there on time. Transport and childcare are key ingredients but a helping hand does more than help carry the load; it shows that you care.

REVIEW 2005 PDF file 813Kb
The motivational hallo

Part 3 of the Manners Matter series investigates motivational interviewing, the most influential counselling style in addiction treatment. At first we couldn't believe what we'd found - but it really has worked best without a manual.

REVIEW 2006 PDF file 1464Kb
Motivational arm twisting: contradiction in terms?

Part 4 of the Manners Matter series asks whether motivational interviewing can overcome the hostile prison environment and the distrust of youngsters, drink drivers and other offenders pressured into counselling by the criminal justice system.

REVIEW 2006 PDF file 797Kb
My way or yours?

Do you bristle when someone else takes the lead or gladly take a back seat? In therapy too, directiveness matters, and in a surprisingly consistent way. Part 5 of the Manners Matter series unpicks the common thread from the literature.

SERIES OF ARTICLES 2002 PDF file 2075Kb
Investing in alcohol treatment

Two-part series extracted from an impressive Australian review. First, how to identify a drinking problem; second, whether brief talks with heavy drinkers identified by screening work, and how staff can be encouraged to implement them.

REVIEW 2002 PDF file 1279Kb
Investing in alcohol treatment: brief interventions

Second instalment of the comprehensive review funded by Australia's health department examines brief talks to heavy drinkers identified at hospitals or in primary care. Do they work, and how can staff be encouraged to implement them?

STUDY 2002 PDF file 164Kb
Still little evidence for matching client with same-gender or same-race therapist

Following negative findings for group therapy, a study of cocaine counselling found that even in one-to-one therapy, matching clients and therapists by gender or race does not improve retention or outcomes. Extended text includes comprehensive review.

STUDY 2001 PDF file 1065Kb
First test for the DTTO

Drug treatment and testing orders imposed by UK courts led the drive to cut drug-related crime, but a close inspection of the pilot study reveals that their own key indicator – test results – failed to demonstrate the orders' effectiveness.


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