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REVIEW 2004 PDF file 909Kb
The power of the welcoming reminder
Part 1 of the Manners Matter series. In seemingly mundane tasks like reminding patients of appointments and checking how they are doing after they leave, individualised and welcoming communications characterise retention-enhancing services.
REVIEW 2005 PDF file 449Kb
Can we help?
Part 2 of the Manners Matter series explores the neglected parts of service delivery – how to help people get there on time. Transport and childcare are key ingredients but a helping hand does more than help carry the load; it shows that you care.
REVIEW 2005 PDF file 813Kb
The motivational hallo
Part 3 of the Manners Matter series investigates motivational interviewing, the most influential counselling style in addiction treatment. At first we couldn't believe what we'd found - but it really has worked best without a manual.
REVIEW 2006 PDF file 1464Kb
Motivational arm twisting: contradiction in terms?
Part 4 of the Manners Matter series asks whether motivational interviewing can overcome the hostile prison environment and the distrust of youngsters, drink drivers and other offenders pressured into counselling by the criminal justice system.
REVIEW 2006 PDF file 797Kb
My way or yours?
Do you bristle when someone else takes the lead or gladly take a back seat? In therapy too, directiveness matters, and in a surprisingly consistent way. Part 5 of the Manners Matter series unpicks the common thread from the literature.
SERIES OF ARTICLES 2002 PDF file 2075Kb
Investing in alcohol treatment
Two-part series extracted from an impressive Australian review. First, how to identify a drinking problem; second, whether brief talks with heavy drinkers identified by screening work, and how staff can be encouraged to implement them.
REVIEW 2002 PDF file 1279Kb
Investing in alcohol treatment: brief interventions
Second instalment of the comprehensive review funded by Australia's health department examines brief talks to heavy drinkers identified at hospitals or in primary care. Do they work, and how can staff be encouraged to implement them?
STUDY 2002 PDF file 164Kb
Still little evidence for matching client with same-gender or same-race therapist
Following negative findings for group therapy, a study of cocaine counselling found that even in one-to-one therapy, matching clients and therapists by gender or race does not improve retention or outcomes. Extended text includes comprehensive review.
STUDY 2001 PDF file 1065Kb
First test for the DTTO
Drug treatment and testing orders imposed by UK courts led the drive to cut drug-related crime, but a close inspection of the pilot study reveals that their own key indicator – test results – failed to demonstrate the orders' effectiveness.
STUDY 2008 HTM file
Treatment on bail makes little discernable difference
In 2004-5 three English areas piloted a court order which made assessment and if indicated treatment a condition of non-custodial bail. It prompted some defendants to enter treatment but impacts on retention, offending and imprisonment could not be shown.
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